Privacy Policy

At Silk Design and Construction Ltd, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

For the purpose of GDPR, the data controller is:

Silk Design and Construction Ltd
23 Shelbourne Road, Stratford-Upon-Avon, Warwickshire, England, CV37 9JR
Email: silkdnconstruction@outlook.com
Phone: 07817418723

2. Information We Collect

We may collect the following types of personal data:

Personal Identification Information: This may include your name, email address, phone number, and any other personal details you provide when filling out forms or contacting us.
Non-personal Identification Information: This may include data such as your IP address, browser type, device information, and general usage data through cookies or similar technologies.

3. Lawful Basis for Processing Personal Data

We collect and process your personal data based on the following lawful bases:

Consent: You provide us with consent to process your personal data when you submit inquiries, complete forms, or use our services.
Contractual Necessity: We process your personal data when necessary to perform services you request, such as providing estimates or executing contracts.
Legitimate Interests: We may process personal data for legitimate interests, such as improving our website, analyzing site usage, and marketing our services.

4. How We Use Your Information

The information we collect may be used for the following purposes:

To respond to inquiries, requests, or feedback you submit.
To provide, improve, and personalize our services.
To communicate with you regarding updates, promotions, or relevant information about our services.
To monitor and analyze website traffic and usage to improve functionality and user experience.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website and analyze traffic. Cookies are small files placed on your device to remember your preferences or track your activity.

You can manage cookies by adjusting your browser settings. However, some features of the website may not function properly if cookies are disabled.

6. Your Data Protection Rights under GDPR

Under GDPR, you have the following rights regarding your personal data:

Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request corrections to any inaccurate or incomplete personal data we hold about you.
Right to Erasure: You have the right to request that we delete your personal data under certain conditions.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in specific circumstances.
Right to Data Portability: You have the right to request a copy of your data in a commonly used format so that you can transfer it to another service.
Right to Object: You have the right to object to our processing of your personal data in certain cases, including direct marketing.
Right to Withdraw Consent: If we are relying on your consent for processing, you have the right to withdraw your consent at any time. This will not affect the legality of any processing carried out prior to the withdrawal of consent.

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who help us operate our website, conduct business, or provide services to you. These third parties are required to maintain the confidentiality of your personal data and are not permitted to use it for any other purposes.

9. International Transfers of Data

Your personal data may be transferred to, and stored at, a destination outside the European Economic Area (EEA) if required by the services we use. If this occurs, we ensure that appropriate safeguards are in place to protect your personal data in accordance with GDPR.

10. Security

We take reasonable precautions to protect your personal data from loss, misuse, or unauthorized access. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We will notify you of any significant changes by posting an updated version on this page, with the new effective date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under GDPR, please contact us at: